Privacy Policy

Effective Date: January 1, 2026
Last Updated: April 1, 2026

This Privacy Policy is issued by Siris Markets Ltd (formerly TWD Financial Group Ltd), Company No. C219638, BRN: C25219638, a Global Business Company incorporated in the Republic of Mauritius, with registered address at Quartier des Serres, Domaine de Labourdonnais, Rivière du Rempart 31803, Mauritius. Siris Markets Ltd is licensed by the Financial Services Commission of Mauritius under Licence No. GB25204412 as an Investment Dealer (Full Service Dealer, excluding Underwriting). Website: https://sirismarkets.com

1. Introduction

Siris Markets Ltd ("we", "us", "our", or the "Company") is committed to protecting the personal data of visitors to this website. This Privacy Policy explains what personal data we collect through https://sirismarkets.com, why we collect it, how we use and protect it, and what rights you have in relation to your data.

We process personal data in accordance with the Data Protection Act 2017 of Mauritius and, where applicable, the General Data Protection Regulation (EU GDPR) and the UK GDPR.

2. Data Controller

Siris Markets Ltd
Company No. C219638 | BRN: C25219638
Quartier des Serres, Domaine de Labourdonnais, Rivière du Rempart 31803, Mauritius
Email: backoffice@sirismarkets.com
Website: https://sirismarkets.com

3. Data We Collect

We may collect and process the following personal data:

Contact form data: Your name, email address, and the content of your message when you contact us via our website.
Technical data: IP address, browser type and version, device type, operating system, pages visited, and session duration — collected automatically when you visit our website.
Cookies data: Data collected through cookies and similar tracking technologies as described in Section 6 below.

4. Legal Basis and Purposes of Processing

Contact form submissions — processed on the basis of your consent and our legitimate interest in responding to your enquiry
Technical and usage data — processed on the basis of our legitimate interest in maintaining the security and performance of our website
Analytics — processed on the basis of your consent or our legitimate interest in improving our website
Compliance with legal obligations — where required by applicable law or regulation

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your data with the following categories of recipients:

Technology and hosting providers — who host and maintain this website on our behalf
Analytics providers — who help us understand website usage
Legal and professional advisers — under duties of confidentiality where necessary
Regulators and public authorities — including the Financial Services Commission of Mauritius, where required by law

6. Cookies

This website uses cookies and similar tracking technologies. We use the following types of cookies:

Strictly necessary cookies — essential for the website to function and cannot be disabled
Analytics cookies — help us understand how visitors interact with our website
Functional cookies — remember your preferences to provide a better experience

You can manage your cookie preferences at any time through your browser settings. For further details, please refer to our Cookies Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal and regulatory obligations. We regularly review our retention schedules and securely delete data that is no longer required.

8. Your Data Protection Rights

Subject to applicable law, you have the following rights:

Right of Access — request a copy of the personal data we hold about you
Right to Rectification — request correction of inaccurate or incomplete data
Right to Erasure — request deletion of your data where there is no lawful reason to continue processing it
Right to Restriction — request that we restrict processing in certain circumstances
Right to Object — object to processing based on legitimate interests
Right to Withdraw Consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at backoffice@sirismarkets.com. We will respond within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Data Protection Commissioner of Mauritius or another competent supervisory authority.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. If you suspect any unauthorised use of your data, please contact us at backoffice@sirismarkets.com.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies solely to https://sirismarkets.com. We encourage you to review the privacy policies of any third-party websites before providing personal data.

11. Children's Privacy

Our website is intended solely for adults aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at https://sirismarkets.com/privacy-policy with the effective date updated accordingly.

13. Contact Us

Siris Markets Ltd
Company No. C219638 | BRN: C25219638
Quartier des Serres, Domaine de Labourdonnais
Rivière du Rempart 31803, Mauritius
Email: backoffice@sirismarkets.com
Complaints: complaints@sirismarkets.com
Phone: +44 (0)7700 173661
Website: https://sirismarkets.com